FAQ

General FAQs

What are the mall’s hours?

Monday – Saturday 10am – 8pm, Sunday 12pm- 6 pm

What is the mall’s phone number?
What is the mall’s address?
What exit do I take to get to Southland Center?

Eureka Road Exit

How far away is the nearest city?

Detroit is 10 miles north

Does Southland Center support mall walkers?

Yes – once around the mall is a mile. Doors are unlocked one hour prior to mall hours.

Where can I find job openings for Southland Center? accordion-open
Are pets allowed at Southland Center?

No

Are backpacks allowed at Southland Center?

Yes

What is the smoking policy at Southland Center?

No smoking of any kind

Are Scavenger hunts allowed at Southland Center?

No

Do you have information about area hotels and the surrounding area?

Yes, there is a Staybridge Suite across from the mall.

Do you have information about local attractions?

No

Does Southland Center sell gift cards?

Yes, Gift Cards let your friends, colleagues and loved ones shop where and how they want. Whether it’s at one store or several, the choice is up to them. It’s a perfect gift that’s never sold out. Visit https://www.buyggpgiftcards.com/ to purchase and see complete details.

Services FAQs

Does Southland Center have a children’s play area?

No

Are there children’s activities?

Vended kiddie rides

Are there any designated drop-off or pick-up locations for ride share i.e. Uber or Lyft at Southland Center?

Yes, on the south side of Cinemark, and Area 8.

Is there a movie theatre at Southland Center?

Yes, Cinemark on the west side of the mall.

Is there a farmers market?

No

Is there a dog park?

No

Is there a carousel?

No

Are there electric scooters?

No

Are there massage chairs?

Yes, across from H&M and Deluxe Nails

Are gift wrapping services available?

No

Is curbside pickup available at Southland Center?

Yes, near Arcade 5.

Where are the transportation schedules located at Southland Center?

Management Office

Are there shuttle services at Southland Center?

No

Does Southland Center offer jump starts?

No

What is the lost vehicle protocol?

Contact Security at (734) 771-1611.

What is the towing protocol?

The center will tow any vehicles left overnight.

Do you have a foreign currency exchange?

No

Is there a sales tax return service for international travels?

No

Where is the visitor information located?

Stop by the Management Office

Parking & Valet FAQs

How much is parking at Southland Center?

Parking is free.

Is there local parking at Southland Center?

Private parking

Is valet parking available at Southland Center?

No

Are there any electric car charging stations in the Southland Center parking lots?

No

Is there preferred family parking at Southland Center?

No

Amenities FAQs

Are wheelchairs and/or electric wheelchairs available to rent at Southland Center?

Yes, wheelchairs are free and located near the security office.

Are strollers and/or double strollers available to rent at Southland Center?

Yes, single strollers are available to rent near the management office.

Where are the elevators at Southland Center?

No mall elevators

Are charging stations available at Southland Center?

Yes, in the east and west courts.

Where are the ATMs at Southland Center?

There’s an ATM in Macy’s women’s shoe department

Is there a FedEx, UPS, or USPS drop off?

No

Are there bike racks at Southland Center?

Yes

Restrooms & Lounges

Where are the restrooms at Southland Center?

Across from the management office, near Best Buy, and near the Cinemark entrance

Where are the family restrooms at Southland Center?

Across from the management office

Where are the Baby Care lounges at Southland Center?

Across from the management office (family restroom has a rocking chair)

Is there a place dedicated to nursing at Southland Center?

Yes, the family restaurant across from the Management Office has a rocking chair

Where are the general sitting areas at Southland Center?

The courts on either side of Macys.

Stores & Dining Options

Is there outdoor dining at Southland Center?

No

Does Southland Center have options for group dining?

No

Security

How do I contact mall security at Southland Center?

Located in area 8, between Macy’s and JCPenney

Where is the lost and found at Southland Center?

Security Department – Call (734) 771-1611 for assistance.

Does Southland Center offer safety escorts?

Yes, please call Security at (734) 771-1611

Does Southland Center offer police assistance?

Please call the Taylor Police Department at (734) 287-6611

Does Southland Center offer medical assistance?

For first aid, please contact Security at 734-771-1611

Mall Feedback

Where is Southland Center’s Mall Management office?

The mall entrance near Area 8 between Macy’s and JCPenney.

Where can I submit feedback about Southland Center?