Essential Functions:
Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area
Handle all returns courteously and professionally
Sell brand fragrances and related merchandise according to customer service techniques and professional selling skills
Determine customer needs based on personal features and other customer preference related factors
Explain and demonstrate use of fragrances through actual application
Responsible for achieving personal sales goals
Use clientele program to maintain customer profile and contact information to increase personal sales
Be knowledgeable of and perform sales support functions related to POS procedures
Attend product training classes and seminars
Ensure proper presentation, organization, storing, and replenishment of stock
Participate in pre-selling and sales driving events to maximize sales
Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
Maintain good housekeeping standards
Ensure work area is free from hazards and work in a safe manner
Adhere to Loss Prevention control and compliance procedures
Qualifications and Competencies:
Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays