Retail Cosmetics Sales - Fragrances at macy's

Essential Functions:

Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area

Handle all returns courteously and professionally

Sell brand fragrances and related merchandise according to customer service techniques and professional selling skills

Determine customer needs based on personal features and other customer preference related factors

Explain and demonstrate use of fragrances through actual application

Responsible for achieving personal sales goals

Use clientele program to maintain customer profile and contact information to increase personal sales

Be knowledgeable of and perform sales support functions related to POS procedures

Attend product training classes and seminars

Ensure proper presentation, organization, storing, and replenishment of stock

Participate in pre-selling and sales driving events to maximize sales

Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)

Maintain good housekeeping standards

Ensure work area is free from hazards and work in a safe manner

Adhere to Loss Prevention control and compliance procedures

Qualifications and Competencies:

Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities

Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays