Retail Commission Sales Associate - Fine Jewelry at macy's

Essential Functions:

• Be proficient in use of all POS systems including Search and Send and My Client.  
• Be proactive in assisting customers who are using devices to shop and compare.  
• Suggest additional merchandise to compliment customer selection.
• Maintain a professional attitude with sincerity and enthusiasm that demonstrates Macy’s commitment to our customer.
• Participate in pre-selling and sales driving events including trunk shows to maximize sales. 
• Stay informed on current promotional events and sales. 
• Offer and promote benefits of extended service plan. 
• Use clientele program to maintain customer profile and contact information to increase personal sales and build solid customer base. 
• Perform all aspects of fulfillment process; including: picking, packing, labeling, shipping and BOPS.  
• Be knowledgeable of and perform sales support functions (POS procedures, iPad, Operations, Asset Protection). 
• Ensure proper processing, presentation, organization, storing, and replenishment of stock. Maintain Recovery & Fill in Standards. 
• Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented. 
• Perform other duties as assigned, including but not limited to watch sizing and ear piercing. 
• Adhere to asset protection programs and procedures to ensure audit compliance.

Qualifications and Competencies:

• 1-2 years related experience
• Resourceful and able to adapt quickly to changing priorities 
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays